Klarna’s customer service team is best placed to help you with questions about your invoice.

Phone: 020 808 2852

Website & chat: https://www.klarna.com/nl/klantenservice/

Yes. When you choose Klarna as your payment method, you have 14 days to pay the invoice for your PME Legend order.

When you select Klarna, Klarna checks whether the payment can be approved. This assessment is based on several factors, such as:

– your payment history with Klarna

– the total amount of your order

– in some cases, external information from a credit agency

Approval or rejection depends on a combination of these factors. PME Legend cannot see the reason for a refusal.

If Klarna is not available for your order, you can complete your purchase using another payment method.

For more information, please contact Klarna via their website or by phone.

Once we have received and processed your return, you will receive an adjusted invoice from Klarna.

– If you return part of your order, you will receive a new invoice for the remaining amount.

– If you have already paid, Klarna will refund the overpaid amount to the account you used to make the payment.

To avoid receiving a payment reminder, you can indicate in the Klarna app or on the Klarna website that you have returned (part of) your order.

Your invoice will then be paused until we confirm that your return has been processed.

If your return has not yet been processed within Klarna’s payment term, you may receive a reminder.

We recommend that you:

– indicate the return in the Klarna app or on the Klarna website

– optionally extend Klarna’s payment term by 10 working days

Within two working days after we have processed your return, you will receive an adjusted invoice from Klarna.

You can pay outstanding invoices by logging into the Klarna app or visiting the Klarna website.